Home / Privacy Policy
This Privacy Policy explains how Heylp handles personal information when you browse our website, enquire about a service, book business support, or apply to join our professional network. It covers information connected with marketplace setup, packaging and labelling support, import–export guidance, and agreement-related services. Please read it before submitting information, including information belonging to other people.
Depending on your interaction, we may receive your name, email address, telephone number, business name, service requirements, billing details, and messages. Professional applications may include qualifications, experience, and areas of expertise. During an engagement, you may provide business records or documents needed for the agreed work. Only share information you are authorised to disclose and avoid submitting unnecessary identity documents or sensitive details through general enquiry forms.
We use information to respond to enquiries, understand requirements, coordinate bookings, communicate about ongoing work, process orders, and maintain relevant business records. Professional application details are used to assess suitability and communicate about potential engagements. Information may also be needed to prevent misuse, resolve complaints, and meet applicable legal obligations. Any separate promotional communications should provide a way to stop receiving them.
Information needed for an engagement may be shared with the independent professional responsible for the agreed service. Website hosting, communications, and payment providers may process information as necessary to support their functions. We may also disclose information where required by law or to address fraud or security concerns. Third-party marketplaces and external websites handle information under their own policies; review those policies before using their services.
The website and its enabled integrations may use cookies or similar technologies for functions such as maintaining a session or remembering choices. Technical information may include browser details, device information, and access logs. Optional analytics or advertising tools, if enabled, require appropriate disclosures and any consent required by applicable law. You can manage cookies through browser settings, although blocking necessary cookies may affect website functions.
Information should be retained only for as long as necessary for the relevant purpose, recordkeeping requirements, or dispute resolution. Access should be restricted to people who need it for their work. No online system can guarantee complete security. You may contact Heylp to request access, correction, deletion, or withdrawal of consent where applicable. Some records may need to be retained for lawful reasons, and withdrawing necessary information may affect an ongoing service.
Our business services are intended for adults authorised to act for themselves or their organisations. Please do not submit children’s personal information unless specifically required and lawfully authorised. This policy may be updated when services or information practices change. For privacy enquiries, contact getheylp@gmail.com or use the Contact Us page. Please describe your request clearly without including passwords or unnecessary confidential documents.
