HEYLP / FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
Explore how Heylp works, what each service includes, and how we connect founders with independent professionals.
FIND YOUR ANSWER
01 / ANSWERS
Heylp is a startup support platform for aspiring entrepreneurs, early-stage founders, and growing businesses. We connect clients with independent professionals for the agreed service.
Heylp supports aspiring entrepreneurs, early-stage founders, Food & Beverage brands, Beauty & Personal Care brands, and businesses preparing to sell through e-commerce marketplaces.
Contact Heylp to book an initial requirement review. In the 15-minute review, we understand your business, identify the required service, and clarify the next steps and likely deliverables.
The relevant independent professional is assigned or introduced to you. The work is completed under the agreed scope, timeline, and terms.
02 / ANSWERS
Current options include Label Review Only, Packaging Design + Label Review, Import–Export Guidance Call, both marketplace packages, and the ten Business Agreements options listed on the services page.
Yes. Label Review Only is for brands that already have a design and want it reviewed. Packaging Design + Label Review is for brands needing both design and compliance guidance.
The review checks applicable product information, ingredients and allergens, nutritional information, net quantity, batch and date markings, business details, relevant FSSAI details and symbols, claims, warnings, and other mandatory declarations. The professional identifies missing information and recommends corrections relevant to the product.
A guidance call and a personalised next-step checklist covering relevant process, IEC requirements, product-specific registrations or approvals, packaging and labelling, customs and shipping paperwork, country-specific requirements, and duties or tax considerations.
Co-Founder Agreement, Shareholders’ Agreement, Employment Agreement, Non-Disclosure Agreement, Partnership Agreement, Joint Venture Agreement, Marketplace Seller Agreement, Franchise Agreement, Influencer & Collaboration Agreement, and E-commerce Policies Bundle.
A draft or customised agreement or policy, based on the agreed scope, with revisions. The exact documents, information required, and revision arrangements are confirmed before engagement.
03 / ANSWERS
The service covers Amazon, Flipkart, and other supported marketplaces. The professional will confirm suitability and available features for your chosen marketplace during the requirement review.
Marketplace Setup covers seller onboarding, brand and catalogue assistance, up to five product listings, shipping and fulfilment, payment and tax configuration, compliance document guidance, and go-live assistance. Marketplace Setup + Advertising adds advertising configuration, targeting, campaigns, monitoring, optimisation, and reporting.
No. Setup and listings remain subject to marketplace approval. Campaign support does not guarantee sales or a particular advertising result.
04 / ANSWERS
Service fees, scope, timelines, and responsibilities are communicated before engagement. Contact Heylp with your requirements so these can be confirmed for your work.
No. Heylp does not deduct commission from professional fees. Any platform fee charged to clients must be shown separately and transparently.
Yes. Founders can return to Heylp as their business grows and they need additional support.
05 / ANSWERS
Heylp welcomes independent professionals in business agreements, Food & Beverage and Beauty & Personal Care compliance, e-commerce marketplaces, and import–export guidance. HR professionals can also register their interest for future services.
No professional listing fee is charged. The model also includes no commission fee on professional fees, independent working, relevant client enquiries, professional visibility, and flexible project acceptance.
HR & Recruitment, Investor-Ready Founder Support, and Business Strategy & Planning are marked Coming Soon. Import–Export Guidance Call is a current service in the updated service list.
Use the contact form, email getheylp@gmail.com, or call +91 9602943183.
YOUR NEXT STEP
Tell us about your business and we’ll help clarify the right service and next steps.
Heylp connects clients with independent professionals. Service scope, fees, timelines, and responsibilities will be communicated before engagement. Professionals deliver services under the agreed terms.
